Pearl Wave Logistics (Pvt) Ltd
Pearl Wave Logistics (Pvt) Ltd is a freight forwarding and logistics company providing sea and air freight services. We are committed to protecting the privacy and confidentiality of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect personal information.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name, company name, designation
- Contact details (phone number, email address, postal address)
- Identification details required for shipping, customs clearance, or compliance purposes
b) Business & Shipping Information
- Consignee and consignor details
- Shipping documents (B/L, AWB, invoices, packing lists)
- Cargo details and logistics-related information
c) Technical Information
- Website usage data, IP address, browser type
2. How We Use Information
We use the collected information to:
- Provide sea and air freight services
- Process bookings, shipments, and customs documentation
- Communicate with customers, agents, and authorities
- Comply with legal and regulatory requirements
- Improve our services and customer support.
3. Information Sharing & Disclosure
We may share information only when necessary with:
- Shipping lines, airlines, agents, and logistics partners
- Customs authorities, ports, and government agencies
- Banks and insurance providers (where required)
- Legal or regulatory bodies when required by law
We do not sell, rent, or trade personal information to third parties for marketing purposes.
4. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure. Access to information is limited to authorized personnel only.
5. Data Retention
We retain personal and business information only for as long as necessary to fulfill operational, legal, and regulatory.